Define the scope before comparing quotes
Write down the channels, expected conversation volume, knowledge sources, qualification needs, and human review process you want. Ask which capabilities are included and which require additional setup or services.
Zelvix does not publish a fixed price on this website. Request a quote for your requirements rather than estimating a plan or per-conversation rate from the product description.
Include the ongoing work
A useful comparison includes implementation, hosting and connected services where applicable, knowledge maintenance, review time, and the work of handling escalations. Confirm usage limits, overage terms, support arrangements, and cancellation terms with the supplier.
A worksheet can list each item, whether it is included, who owns it, and the expected monthly or one-off cost. Use written quotes and your own workload estimates rather than invented industry averages.
Run a bounded pilot
Choose a small, representative set of enquiries. Record the time your team spends reviewing and continuing conversations, the quality of captured context, and whether visitors reach a useful next step.
Compare those observations with your existing process. Do not count every captured lead as a sale or assume that automatic replies remove all human work. Use the pilot to decide whether the operational benefit justifies the total cost.
Features depend on your connected services and tenant configuration. Ask our team about your setup.